Solutions & Features
Intelligent Automation & Individual Customer Communication
Benefit from efficient solutions that reduce your process costs, increase customer satisfaction and improve your cash flow.
The collect.AI platform
At the heart of your receivables management
collect.AI provides companies with an advanced order-to-cash platform that optimizes processes through intelligent AI assistants, a wide range of payment options and a white label solution. With the help of flexible integration options, we connect existing customer systems and integrate partners who expand the scope of your receivables management services.
The collect.AI platform
At the heart of your receivables management
collect.AI provides companies with an advanced order-to-cash platform that optimizes processes through intelligent AI assistants, a wide range of payment options and a white label solution. With the help of flexible integration options, we connect existing customer systems and integrate partners who expand the scope of your receivables management services.
Payment solutions
Optimization of the payment process through a variety of payment methods
Maximize your payment rates and manage your costs effectively by offering your customers a wide range of payment methods. Our platform allows you to seamlessly integrate everything from traditional to modern payment options.
Overview Payment methods
How does your company benefit?
- Increased willingness to pay: By providing preferred payment methods
- Improved cash flow: Faster incoming payments thanks to optimized payment processes.
- Lower DSO (days sales outstanding): Shorter days sales outstanding thanks to the efficient processing of receivables
- Consistency: No break in the digital chain for the end customer
Whitelabeling
Strengthen your brand presence in receivables management
In today's digital landscape, it is critical that companies maintain a strong and consistent brand identity. Our white label solutions offer you the ability to seamlessly integrate your customer communications into your brand strategy without sacrificing flexibility and customization.
- Whitelabel landing pages: Design user-friendly landing pages in your look & feel that are optimized for both desktop and mobile devices and enable a smooth payment process.
- Personalization: Use options such as instalment payment plans or language selection to meet the individual needs of your customers.
- Feedback options: Integrate easy-to-use feedback channels to strengthen customer loyalty.
How does your company benefit?
- Brand loyalty: Strengthen your customers' loyalty through a consistent brand experience
- User experience: Provide an intuitive and accessible user interface that enhances the customer experience
- Flexibility: Quick and easy customization of design and communication
Workflow Builder
Optimize your processes with our intuitive workflow builder
Efficient process design is an essential part of modern business processes. With our Workflow Builder, you get a powerful tool that gives you full control over your workflows and content without sacrificing flexibility and ease of use.
- Self-service interface: Create and manage your workflows independently and adapt them quickly to changing requirements.
- Easy customization: With just a few clicks, you can configure and optimize workflows such as payment reminders, reminders and fee notifications.
- Feedback options: Test your workflow in real time and immediately see the effects of your adjustments.
How does your company benefit?
- Increased efficiency: automate recurring processes and save valuable time
- Full control: You have full control over your scenarios and can adapt them flexibly without having to rely on external support
- Scalability: Workflow Builder grows with your company and allows you to manage even complex processes with ease
Data Enrichment AI
Your consumer data in premium quality
Poor payment rates and persistent outstanding debts are often the result of outdated customer data. This poor data quality is often the result of regular changes to customer master data, payment data and communication data. In addition, the risk of GDPR violations increases if legally valid advertising consent (double opt-in) is missing.
>300 thousand
Name changes due to marriages per year
>9 million
Address changes due to moves per year
>11 million
New mobile numbers every year
In an increasingly digitalized world, the complexity of continuous data maintenance, enrichment and processing quickly exceeds the capabilities of conventional solutions. Conventional legacy systems and applications are proving inadequate for the efficient and reliable use of modern digital methods. A key problem is that a comprehensive 360° customer view that fully covers and takes into account the entire customer lifecycle - from marketing communication to receivables management - is often missing. Only with a truly holistic view of the customer can successful and sustainable business relationships be established in the long term.
How does your company benefit?
Whether as a targeted campaign or as a permanently integrated solution, Data Enrichment
- increases your direct debit mandate rate
- increases the rate of legally valid advertising consent (double opt-in)
- improves your digitization rate and thus increases the efficiency of your processes
Select & Pay
The digital solution for flexible payments in e-commerce
With Select & Pay, you offer your end customers a seamless way to pay only for the products they want to keep. This flexible payment solution increases customer satisfaction and at the same time reduces the administrative workload for your company.
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How does your company benefit?
- Increased efficiency: fewer manual processes lead to a reduction in administrative costs.
- More sales potential: Use the opportunity to motivate customers to make further purchases or other actions after a successful payment.
- Increased customer satisfaction: The flexibility and transparency of Select & Pay will have a positive impact on your end customers, leading to greater customer loyalty.
