Data-based, efficient & GDPR-compliant
Optimize your
order-to-cash processes with Artificial Intelligence
Our AI-powered Smart Assistants analyze data sources such as transactions, master data and customer feedback using state-of-the-art AI algorithms to gain valuable insights and make processes more efficient.
Pioneering work since 2016
Superior AI solutions for your receivables management
8 years
our AI has already been learning. During this time, it has specialized in optimizing receivables management processes through the use of smart assistants.
20 billion.
euros in receivables have since been processed with over 50 customers from many different sectors.
260 million.
processes were analyzed by our AI systems in compliance with the GDPR. Even without data pooling, we achieve highly precise AI models that serve as the basis for smart applications that offer real added value.
Smart Assistants
We make Artificial Intelligence usable in receivables management
Our Smart Assistants use a wide range of data sources, including transactions, master data and customer feedback collected on our order-to-cash platform as part of B2B process handling. Using state-of-the-art AI algorithms, this data is analyzed to gain valuable insights and optimize your processes.
Smart Intent Recognition
The manual processing of customer messages is time-consuming and error-prone. We have trained an AI model to automate this task: No matter what tone of voice or words end customers use to share their concerns or information with you: Smart Intent Recognition analyzes and assigns the messages to the right team - leaving more time for service cases that require individual, human interaction.
- Reduce operating costs
- Optimize customer experience
Payment Probability
The Smart Assistant Payment Probability uses advanced algorithms to provide precise predictions about the probability of payment and the time frame of incoming payments. Based on comprehensive analyses of historical and current data, the Smart Assistant continuously adjusts its forecasts. This enables a much more precise prediction of liquidity planning and reduces payment defaults.
- Making better predictions
- Improve liquidity planning
Payment Probability
The Smart Assistant Payment Probability uses advanced algorithms to provide precise predictions about the probability of payment and the time frame of incoming payments. Based on comprehensive analyses of historical and current data, the Smart Assistant continuously adjusts its forecasts. This enables a much more precise prediction of liquidity planning and reduces payment defaults.
- Making better predictions
- Improve liquidity planning
Smart Communication
Our assistant Smart Communication optimizes customer communication and automatically decides when and via which channel messages should be sent, based on the customer's preferences. Whether email, SMS, letter with QR code or WhatsApp - the best possible contact is guaranteed. Thanks to seamless integration into existing systems, the solution enables efficient communication that provides a digital customer experience with the same look and feel across all channels.
- Define optimal times
- Determine smart communication channels
Workflow Insights
Making data-driven decisions and optimizing processes with the help of AI
Efficiency and sound decision-making are based on accurate and up-to-date data. However, many companies struggle to extract the most relevant information quickly and easily despite having analytical tools in place. This often leads to delays in decision-making and the identification of weak points in workflows. To overcome these challenges, we have developed Workflow Insights.
Workflow Insights are another smart component of the order-to-cash platform that uses artificial intelligence to optimize receivables management processes. They provide you with a comprehensive overview of your workflows and their performance.
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Record the most important key figures at a glance
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Create precise analyses
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Identify weak points and potential for optimization
Workflow Insights are another smart component of the order-to-cash platform that uses artificial intelligence to optimize receivables management processes. They provide you with a comprehensive overview of your workflows and their performance.
-
Record the most important key figures at a glance
-
Create precise analyses
-
Identify weak points and potential for optimization
AI benefits
How does AI help in the order-to-cash process?
Process optimization & cost savings
By automating repetitive tasks and providing detailed insights into your order-to-cash processes, you can make process flows more efficient and reduce costs.
Seamless integration
The Smart Assistants integrate seamlessly into our order-to-cash platform. This allows you to collect data directly from the system, automate and optimize processes and provide valuable insights for your business.
Improved payment behavior & cash flow optimization
Our AI models analyze your customers' payment behavior and create personalized payment reminders that significantly improve payment behavior and contribute to optimized cash flow.
Precise predictions & risk assessment
Use our AI forecasts to identify payment defaults at an early stage and take appropriate measures. This allows you to minimize risks and secure your liquidity.
Central dashboard for a comprehensive overview
An intuitive dashboard gives you a comprehensive overview of the performance of your order-to-cash platform, enabling you to make informed decisions for further optimization.
Scalable solution for individual requirements
Our solution is scalable and can be adapted to your individual needs and company size.
Practical solutions resulting from complex processes
Our solutions are the result of more than 200 million analyzed processes
Smart Insights
Smart Assistants
- Provision of analyses
- Basis for process optimization
- Optimization for specific KPIs
- Enables intelligent automation of processes
Smart Insights
- Provision of analyses
- Basis for process optimization
Smart Assistants
- Optimization for specific KPIs
- Enables intelligent automation of processes
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