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Digital, AI-optimized & efficient.

We bring the receivables management of insurance companies up to date

Increase the efficiency of your receivables management and accelerate your cash flow with the AI-optimized payment processes of our future-proof SaaS solution.

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Status Quo

Digitalization poses challenges for the insurance industry

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Rigid processes

  • Inefficient processes in insurance companies lead to high operating costs and delays in receivables management

  • Process adjustments are often lengthy and cost-intensive due to external consulting

  • Rigid processes and a lack of individualization cause high communication costs and avoidable postage costs

  • Limited and analog payment options impair the customer experience

  • Late or missed payments increase Days Sales Outstanding (DSO) and lead to risky cash effects.

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Manual effort

  • Manual effort in receivables management causes inefficiencies and high operating costs

  • Extensive administrative tasks lead to delays and increased potential for errors

  • Manual processing of customer feedback increases costs and time expenditure

  • Important data and information often remains unused

  • Slower decision-making and increased risk of payment defaults.

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Limited key figures & insights

  • Lack of precise key figures and insights into customer interaction in receivables management causes considerable disadvantages

  • Insurance companies are unable to recognize correlations in their figures

  • This makes it considerably more difficult to optimize processes and increase efficiency.

More efficient receivables management with the collect.AI platform

Reduce process costs, increase customer satisfaction and maximize incoming payments through AI-supported decisions

Flexible digital processes

Our Workflow Builder supports you in mapping your existing processes in a fully digitalized way. Use the intuitive flexibility of a drag & drop user interface to digitally display existing processes and optimize them with the help of our AI Smart Assistants.

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Automation through smart assistants

Smart Assistants are AI modules that help you to automate and optimize processes. Our "Smart Intent Recognition" assistant, for example, analyses the written responses of your end customers and recognizes and classifies customer feedback.

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Automation through smart assistants

Smart Assistants are AI modules that help you to automate and optimize processes. Our "Smart Intent Recognition" assistant, for example, analyses the written responses of your end customers and recognizes and classifies customer feedback.

All key figures at a glance at all times

With the help of our dashboard, you are always up to date. The analyses of our Workflow Insights AI help you to optimize processes, identify weak points and unleash potential through intelligent measures.

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Case Study

Leading European property insurer relies on collect.AI

75% fewer dunning letters, a reduction in DSO of 18 days and an NPS of +41: the introduction of AI-optimized receivables management is paying off for the insurance group.

 

 

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18 days

Reduced DSO

75 %

Fewer reminder letters

Core competencies in receivables management

All relevant features combined on our platform

Payment methods

Our platform offers the option of selecting a variety of payment methods for you, giving your end customers the opportunity to use their preferred payment method. Whether traditional methods such as SEPA direct debits and credit cards or modern options such as PayPal or instant bank transfer - we support a wide range to make the payment process as convenient as possible. The flexible control of payment options allows you to dynamically adjust them depending on the progress of the process in order to optimize payment quotas and actively manage your costs. This increases your customers' willingness to pay and improves your company's cash flow.

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Whitelabel solution

With our white label solutions, companies can fully maintain their brand identity in customer communication. By adapting the communication design to your corporate identity, a consistent brand experience is guaranteed for your end customers. Our platform allows you to edit and centrally manage texts and designs without any programming knowledge. In addition, white label landing pages can be configured, offering a variety of payment methods and personalized options. This solution offers maximum flexibility and strengthens customer loyalty through a uniform and professional appearance.

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Whitelabel solution

With our white label solutions, companies can fully maintain their brand identity in customer communication. By adapting the communication design to your corporate identity, a consistent brand experience is guaranteed for your end customers. Our platform allows you to edit and centrally manage texts and designs without any programming knowledge. In addition, white label landing pages can be configured, offering a variety of payment methods and personalized options. This solution offers maximum flexibility and strengthens customer loyalty through a uniform and professional appearance.

Communication channels

The communication channels offer you the flexibility and efficiency you need to reach your customers in the best possible way. Our platform supports a variety of communication options such as email, SMS, WhatsApp and letter with QR code to ensure your messages always reach the right recipient. With the Workflow Builder, you can flexibly design and customize the entire communication route. This intuitive drag & drop editor allows you to create and centrally organize complex dunning processes without any programming knowledge.

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Smart Assistants

Making AI usable in receivables management

Kicker Line

Superior AI solutions for your receivables management

8 years

our AI has already been learning. During this time, it has specialized in optimizing receivables management processes through the use of smart assistants.

20 billion.

euros in receivables have since been processed with over 50 customers from many different sectors.

260 million.

processes were analyzed by our AI systems in compliance with the GDPR. Even without data pooling, we achieve highly precise AI models that serve as the basis for smart applications that offer real added value.

The future of order-to-cash management with AI-powered smart assistants

Our innovative Smart Assistants use advanced AI technology to optimize order-to-cash management, reduce costs and improve your customers' payment behavior. The data-based solutions access a variety of data sources, analyse them using state-of-the-art algorithms and provide valuable insights for process optimization.

They integrate seamlessly into the order-to-cash platform and collect data from transactions, master data and customer feedback. This raw data is analyzed by AI algorithms to automate and optimize processes. Automated processing of repetitive tasks reduces manual effort and enables cost reductions through detailed insights into process flows.

An intuitive dashboard provides in-depth insights into the results of the processes optimized by the platform and supports strategic decisions. Our solutions are scalable and adapt to individual needs and company sizes.

In contrast to conventional, static dunning processes, our Smart Assistants enable dynamic and data-oriented process optimization. This allows you to make your receivables management processes more efficient, reduce costs and improve your customers' payment rates.

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Integration

The Integration Hub: suitable solutions for individual customer requirements

Increase the efficiency of your receivables management now