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Case Study Utilities

How payment rates can be doubled and performance targets exceeded

AI-optimised receivables management for energy suppliers

Are traditional processes dominating your receivables management?

Our case study analyses how a regional utility company not only digitised its receivables management, but also optimised it holistically with the help of artificial intelligence.

The case study shows how the utility company:

  • its payment rate has doubled immediately
  • was able to improve the company's liquidity
  • reduced incoming service requests by 90